How fast can you get to my property?
Our crews are on call 24/7. In most of Metro Vancouver we're typically on site within about 90 minutes of your request. Further areas of the Lower Mainland may take a little longer.
How long does drying take?
Most jobs take 3–5 days of drying, depending on how much water there was, how long it sat and what materials got wet. We take moisture readings every day and only remove equipment once materials are dry.
Do I need to move out during the work?
Usually not. Drying equipment is noisy but safe. If there's sewage contamination or significant mould, we may recommend staying elsewhere for a few days — we'll tell you honestly.
How do I know if I have mould?
A musty smell, visible spots on walls or ceilings, peeling paint or recent water damage are all warning signs. We can inspect and check moisture levels to find hidden problems behind walls and under floors.
Do you work with stratas and commercial properties?
Yes. We regularly coordinate with strata councils, property managers and building owners on multi-unit water losses.